Frequently asked questions

Thanks for visiting! We’re making improvements to enhance your SSE Reward experience. If you couldn’t find what you were looking for, we’re sorry for the inconvenience.

We’ll keep you informed through email updates, so please ensure your contact details are up to date on your online account: Manage Your Account.

As an SSE Reward member, you can enjoy:

• Competitions for exclusive experiences.
• Presales for select events.
• Our Tesco Clubcard offer with exclusive savings.

You won’t be able to see these codes online anymore. However, if you’ve redeemed a voucher code that is still valid or unexpired, we can assist you in retrieving the details.

For support with redeemed codes, please get in touch with our Customer Care Team: Contact Us.

You can access presales for events at The SSE Arena Belfast here: https://go.sseairtricity.com/ssereward-presales. You’ll need to complete a short form using the same email address that’s on your SSE Airtricity account. You’ll then get an email with our exclusive presale link.

Lounge upgrades will now operate on a first-come, first-served basis at the door on the night of the event.

If you’ve successfully applied for a lounge upgrade, your upgrade will be honoured. If you’ve got any questions, please contact our customer care team: Contact Us.

To redeem your exclusive Tesco savings, visit https://go.sseairtricity.com/ssereward-tesco-clubcard. This links to a form where you’ll need to enter:

• Your SSE Airtricity account number
• The email address on your SSE Airtricity account
• The SSE Airtricity Token code from your Tesco Clubcard email.

Once validated, the credit will be applied to your account within 30 days – easy and rewarding!