Redeem your welcome credit

Welcome Credit

Apply to redeem any welcome credit that comes with your SSE Airtricity home energy plan here.

You can redeem your credit at any time during the 12 months of your contract, after you've paid your first bill.

Once your request is sent, we’ll apply your welcome credit to your account within 60 days.

Terms & Conditions

To view your full welcome credit terms and conditions, please refer to Your SSE Airtricity Customer Agreement email sent to you at sign up. Alternatively, you can view these terms and conditions here.

  1. Upon sign up to SSE Airtricity new Electricity and Dual Fuel Customers are eligible for Welcome Credits.
  2. The Offer applies to new domestic SSE Airtricity Electricity and Dual Fuel customers (where Dual Fuel customers both receive gas and electricity to the same address), who sign up for direct debit and ebilling.(the “Customer”).
  3. The Welcome Credit for dual fuel is the maximum Welcome Credit available. Existing electricity customers adding gas who already received a Welcome Credit in the past 12 months are eligible for the balance only.
  4. The Offer can only be redeemed following the successful payment of your first bill and provided the Customer continues to be supplied by SSE Airtricity. The Offer must then be redeemed within one year of the date that SSE Airtricity is registered as your supplier (the “Term”) or SSE Airtricity may withdraw the Offer.
  5. It’s the responsibility of the Customer to redeem the Offer within the Term.
  6. The Offer may be redeemed online through or by clicking on the applicable link contained within the instruction email. If you are unable to redeem online, please contact SSE Airtricity on 0818 40 40 70 (Charged at Lo Call rate. Rates from landline and mobile phones may vary so please check with your operator).
  7. Once redeemed the Offer will be applied to your account within 60 days.
  8. There is no cash alternative to the Offer and this Offer is not transferable.